Refund and Cancellation Policy:

At Not Just a Number, we strive to provide high-quality numerology reports and ensure customer satisfaction. However, we understand that circumstances may arise where you need to cancel your order or request a refund. Please review our refund and cancellation policy below:

  1. Cancellation Policy:
    • If you wish to cancel your order before receiving your personalized numerology report, please contact us as soon as possible. We will process your cancellation and provide a full refund if the report has not yet been generated.
    • Once your numerology report has been generated and delivered to you, cancellations are not possible. We put significant effort into creating each report tailored to your specific details, and as such, we are unable to offer cancellations after delivery.
  2. Refund Policy:
    • If you are not satisfied with your numerology report or believe that it does not meet your expectations, please contact us within [insert time frame, e.g., 7 days] of receiving the report.
    • We will review your concerns and may offer a refund at our discretion. Refunds are typically issued in the same form as the original payment.
    • Refunds will not be provided for reports that have been delivered and accessed unless there are exceptional circumstances that warrant a refund.
  3. How to Request a Refund:
    • To request a refund, please contact our customer support team at [insert contact information]. Provide your order details and the reason for your refund request.
    • We will assess your request and respond to you in a timely manner. Please note that refunds are subject to the terms outlined in this policy.
  4. Exceptions:
    • Not Just a Number reserves the right to refuse refunds or cancellations in cases of abuse of our services, violation of our terms and conditions, or fraudulent activity.
    • Refunds will not be provided for reports that have been accessed and used, as they are considered personalized and non-refundable after delivery.
  5. Changes to Policy:
    • We may update or revise our refund and cancellation policy from time to time. Any changes will be effective immediately upon posting on our website.
    • Your continued use of our services after any such changes constitutes acceptance of the updated policy.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this refund and cancellation policy. If you have any questions or concerns, please contact us for assistance.